Duke Energy

Duke Energy's website provides customer information for its actual utility service territories. It includes account and billing tools, start or stop service resources, outage information, and energy-related programs.

Customers should select the relevant location and operating service before using a tool. Rates, assistance, programs, and emergency instructions vary by jurisdiction and utility. The company does not provide every energy service at every U.S. address, and the actual provider should be confirmed from the customer account.